Meet Our Team

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Owner Name

Shannon

Founder & CEO

With diplomas in make up artistry, floral design, interior design, and Business Administration, Shannon has had an extensive career in creative arts and business, as well as many successful years in retail management for numerous corporations. She has also had success as a girl boss in her 2 previously owned businesses.

 

After staying home and raising her 3 girls for 12 years, Shannon was ready to get back into the business world, and with the support of her husband, opened The Gown in 2011.

A bridal boutique seemed to be full circle for Shannon, where she not only used all of her talents from all of her previous careers, but she could also use all of her experience to bring a new way of buying bridal gowns to her brides. With a vision of individualized service, high quality products and private suites, Shannon was ready to bring something new to the industry that she felt the brides would love!

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Emily

Emily - Store Manager and Content Creator

With over a decade of experience in the service industry, Emily is a dynamic leader who brings energy, passion, and fun to everything she does. As Manager at The Gown, she leads with empathy, and a genuine commitment to creating a positive and inclusive experience for every bride. Known for her natural ability to connect with people, Emily is eager to encourage others, making every bride's journey to the alter memorable!

Emily also channels her creativity into content creation, as she’s the creative force behind The Gown’s content, using her love of storytelling to bring the brand to life online! When she’s not at The Gown, you’ll likely find her enjoying cottage life in Muskoka.

Rachel

Rachel - Part Time Concierge and Customer Care Consultant

Rachel brings her service industry experience and background in animation art to her role at The Gown. With love for people and all their unique stories, she’s excited to help make every bride's wedding dress dream into a reality! Highly efficient and detail-oriented, Rachel plays a key role in keeping the store organized and running seamlessly. When not at The Gown, Rachel can be found drawing or watching movies!

Sasha

Sasha - Part-time Customer Care Consultant

With years of experience as a portrait photographer and a strong background in fashion retail, Sasha brings a thoughtful, people-focused approach to her role at The Gown. Prior to joining the team, she worked in Toronto, where she helped clients select the perfect footwear for weddings, galas, and other milestone events. Sasha’s ability to guide clients from uncertainty to confidence has become a hallmark of her work. This same intuitive, supportive energy now shapes her approach with brides, ensuring that each client feels heard, valued, and celebrated throughout their dress-search journey. Sasha is dedicated to making the process as memorable and meaningful as the special day itself. When she's not at The Gown, you can find Sasha camping with her husband or losing herself in a good book.